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Placing an Order

How do I place an order?

Payment Methods and Currency

How can I pay for my order?

Which currency are you using on the website?

Shipping Time

How long will my order take to be delivered?

Shipping Method

Why do I have to pay an extra fee to my shipping company?

How do you ship and how much will it cost?

Why didn't this shipment come in one package?

Where do you ship?

Order Tracking

How can I track my order?

When will my tracking information appear?

Why can’t I track my order on the website?

Why is my shipment status unchanged?

Email Response

Email response time?



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Damaged Items

Damaged Items

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